lululemon

WHO WE ARE

lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

ABOUT THIS TEAM

The Ops Solutions team is comprised of people that know a little bit about everything and a lot about most things within lululemon. Ops Solutions is an extension of our store teams and the team is responsible for supporting daily store operations, SSC to store communication and global programs.  In partnership with other store and SSC leaders, Ops Solutions works on new initiatives that elevate and support the demands of running a store. Simply put, Ops Solutions is responsible for making the complex simple and getting sh*t done.

A DAY IN THE LIFE

·       Oversee project management for China NSO, relocations, remodels of existing locations in a manner consistent with lululemon standards, and in accordance to planned project timelines

·       Collaborate with cross functional partners in China, Hong Kong and Vancouver to gain alignment and hold them accountable to meet milestones

·       Manage the NSO budget for each opening

·       Communicate project progress to internal key stakeholders across the business

·       Identify and mitigate risk in projects and escalate where necessary

·       Develop and implement new process and structure for sustainable and scalable expansion plans

·       Manage relationships with key partners (Sourcing Team, Branding, Bunzel) to ensure correct supply set up and platform maintenance for both NSO and operating stores

·       Responsible for the development and performance of respective team​

·       Create KPIs and elevate/Innovate programming through feedback & experience in projects to remove work from stores and optimize processes

QUALIFICATIONS

·       University graduates preferably in business, operations, or related discipline

·       Minimum 4 years of in retail and/or FMCG industry or experience as an Assistant Manager or Store Manager

·       Ability to prioritize multiple projects, work independently, manage/review projects, and perform ad hoc and structed analysis

·       Strong leadership capabilities and communication skills

·       Excellent written an oral communications skill in both Mandarin and English

·       Proficient in Windows based software (Excel, Word, PowerPoint)

·       Ability to travel including overnight as required

MUST HAVES

·       Thrives in a rapidly evolving environment and comfortable with ambiguity

·       Demonstrate the ability to multi-task and work under pressure

·       Acknowledges the presence of choice in every moment and takes personal responsibility for their life

·       Possesses an entrepreneurial spirit and continuously innovates to achieve great results

·       Communicates with honesty and kindness, and creates the space for others to do the same

·       Leads with courage, knowing the possibility of greatness is bigger than the fear of failure

·       Fosters connection by putting people first and building trusting relationships

·       Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously