Learning and Leadership Partner

地区: China

州/省: Shanghai

城市: 上海

业务单元: Store Support Centre (SSC)

说明与要求

Who we are 

lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world by realizing the full potential in every one of us. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in. 

 

Job Mandate: 

  • Enable delivery of training, development and on-boarding programs for stores through the most effective and consumable means using the right method/channel, for the right audience, at the right time through the most effective and consumable means  

  • Ensure curriculum is localized, integrated, up-to-date and utilizes innovative delivery techniques and modalities to maximize skill acquisition and knowledge retention  

  • Measure and monitor training effectiveness 

 

Key Responsibilities: 

  • Partner with Learning + Leadership Partners Manager and Regional Manager to create and execute a local training strategy including onboarding of new store and showroom managers and ongoing development for existing leadership teams 

  • Ensure all retail training programs are running in a quality way in all stores in your region 

  • Facilitate, deliver, train, and coach 80.20 functional training and leadership development as required for both SMs and ASMs 

  • Identify, prepare and continue to develop facilitators to support the delivery of training programs, in addition to co-design and delivery of Train-the Trainer 

  • Build facilitation and training capacity in store teams  

  • Design and facilitate a wide range of conversations and events that require the support of an expert facilitator 

  • Partner with Learning Design to innovate and update all in-store training programs  

  • Implement and localize global learning programs including managing program logistics for participants  

  • Create and execute enrollment strategy for upcoming training 

  • Execute market or departmental training Needs Analysis 

  • Evaluate the success of training programs through various methods, including observation, surveys, interviews, and feedback 

  • Frequent store visits and store shifts when applicable to spot training gaps, evaluate effectiveness of recent trainings and to remain in relationship and collaboration with store teams and regional managers 

 

  • Manage training budget for your region  

  • Work in close collaboration with a wide array of partners (i.e. community, operations, RM, and TM) to provide an individualized learning experience for individual market needs  

  • Remain immersed in the larger lululemon organization through attending regular team meetings, department off sites and Area level gatherings 

 

The finer print:  

You 

  • Report into the Learning + Leadership Partners Manager, China 

  • Stands for greatness in all areas of their life through setting a clear 10-year vision & setting goals 

  • Has a reputation for taking themselves on and sharing breakdowns & breakthroughs 

  • Recommended 1-3 years Store Manager experience or equivalent  

  • Speak store openings from a leadership role– you have experienced opening your own store and/or supporting new store openings 

  • Regularly lead trainings and have the ability to adapt to various levels of experienceand learningstyles 

  • Are detail oriented and love to brainstorm, plan, schedule, execute AND then go back – review and evolve 

  • Are great at getting related to everyone quickly 

  • Are a self-led leader with excellent time management and organization skills 

  • An experienced and skilled communicator, trainer, facilitator and coach 

  • Are coachable and have an appetite to grow in our organization through developing others 

  • Are available and willing to travel up to 3-5 nights a quarter 

  • Are strategic, future focused, plans ahead, and follows up regularly  

  • Will hold cross-functional partners accountable for quality in all areas  

  • Don’t take yourself too seriously