Technology Manager, Corporate Systems

国・地域: United States of America

都道府県/州・省: Washington

市区町村: Seattle

ビジネスユニット: Store Support Centre (SSC)

詳細と要件

Who we are 
lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

About this team
Leading our workforce & time attendance labour management team, and this role is responsible for creating seamless employee experiences for pay, time away from work, compensation management, scheduling and labour management. This pillar is a key component of the Corporate Systems portfolio, which also includes Finance Systems, Inventory Systems, People Systems and Digital Workplace/Service Excellence. Together, we are committed to enabling seamless, best in class experiences for our global employees. 

A day in the life: 
  • Work closely with stakeholders across the business and technology (Retail Operations, FP&A, Labour Planning, Guest Education Centre + In-Store Experience, Finance, People & Culture) to plan, implement, and support technologies that enable business objectives
  • Develop strategic plans, roadmaps, and business cases in collaboration with business partners and other technology leaders
  • Lead and develop a team of project managers, business & systems analysts, and engineers focused on delivery and support 
  • Partner closely with other Corporate Systems managers and architects to ensure new and existing solutions create a friction-free experience for our global employee base
  • Lead efforts for new technology selection including Build vs Buy assessment, development of RFI/RFP, review and evaluation through to final recommendation
  • Research market and industry trends and recommend strategies and programs based on findings
  • Work with project stakeholders to map business requirements to project deliverables, resource planning & project plans
  • Proactively partner with stakeholders to ensure successful implementation and adoption of all new applications 
  • Vendor management of key software and services vendors
  • Budget management including people, software, and services 

Qualifications:
  • 5+ years of experience enabling key business priorities through the successful delivery & support of technology, and 2+ years as a people leader overseeing a broad range of talent
  • Strong preference for those with experience leading a technology team responsible for implmeentating, enhanceing, maintaining SaaS-based Workforce Management, Time & Attendance/Payroll, Scheduling or other people operations systems in a heavily integrated environment 
  • Strong track record of managing external vendors and service providers 
  • Experience supporting a broad group of stakeholders
  • Experience driving adoption of technology through education, training, and other organizational change management strategies
  • Retail industry experience preferred 

Must haves:
  • Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results. 
  • Communicates with honesty and kindness, and creates the space for others to do the same. 
  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Fosters connection by putting people first and building trusting relationships. 
  • Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.