国・地域: Hong Kong
都道府県／州・省: Hong Kong Island
市区町村: Hong Kong
ビジネスユニット: Store Support Centre (SSC)
Area Director (HK, TW, MO, SG, and MY) - 14 month contract
詳細と要件
Area Director covering Hong Kong, Taiwan, Macau, Singapore, and Malaysia
Who We Are
lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world by realizing the full potential within every one of us. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.
A Day In The Life
Reporting to either VP of the Market or the SVP, Asia Pacific the Area Director is responsible for developing the team of Regional Managers, overseeing all retail operations of a geographic location and driving all aspects of store performance. You will be responsible for developing, introducing and implementing business processes to ensure a consistent level of performance in lululemon stores. In addition, you'll contribute to the annual business plan and initiatives for the market or region and develop the area budget, in alignment with market/region parameters, to effectively allocate resources to meet financial and business objectives.
• Responsible for growing, monitoring & driving area store & OMNI performance
• Responsible for key financial metrics in store by driving top-line and bottom-line performance across the area
• Monitor key store financial metrics, recognize shortfall and growth opportunities, and create and implement solutions to address to ensure financial goals are met
• Responsible for ensuring all retail, brand, people and financial operating principles are executed in all stores through effective day-to-day operations and communication.
• Provide retail leadership and direction to all retail stores in your area and responsible for maintaining the sales and guest experience
• Individual metrics: retail sales, customer satisfaction, shrink, inventory accuracy, labor turnover and store expenses
• Hire, Supervise and develop Regional Managers
• Cultivate people performance, development & succession planning for Regional Managers
• Create & drive area growth strategy (including seasonal locations, market assessment, community innovation & strategy)
• Promote inclusive store culture to elevate employee experience
• Business pillar ownership + Annual Operating Plan (AOP) planning, including developing and implementing retail long range plans and new and innovative retail venues
• Provide input to balance the Market Portfolio (store portfolio mgmt. + growth & new site identification & viability)
• Adapt community strategy to local needs (as appropriate) and drive execution: Tier 3 events, store campaign execution
• Oversee Retail Operations initiative execution
• Serve as a member of the Regional Leadership Team
• Investigate and suggest store process improvement measures and present suggestions to SVP and Retail Operations
• Deliver effective people management for both direct reports and wider teams to support professional development and ensure the cultivation of lululemon's culture in your teams across the geographic area
• Execute local community marketing campaigns in partnership with regional Brand & Community leaders
Qualifications
• 10+ years strong retail store and store operation experience with 4+ years in a leadership role for a group of stores and/or retail operations leadership role
• Strong financial literacy around store management and with ability to analyze store financial results and assess performance and improvement areas
Must Haves
• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness, and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
lululemonの採用情報に興味を持っていただき、誠にありがとうございます。ご連絡は一時選考を通過された候補者の方のみに差し上げておりますので、ご了承ください。lululemonは雇用主として雇用機会の均等を重視しています。採用の可否は実力・実績とビジネスにおける必要性に基づいて決定されるものであり、人種、肌の色、信条、年齢、性別、ジェンダー、性的指向、国籍、信仰、婚姻状況、健康状態、身体または精神の障害、従軍経験、妊娠・出産関連の健康状態、または国家および地方自治体が定める法律および条例により保護されているその他の項目によって決定されるものではありません。選考を通過された障害者の方には、要望により合理的配慮（reasonable accommodation）を図ります。雇用機会均等ポリシーは、採用および雇用、給与、福利厚生、賞罰、異動、解雇、その他の従業員規約に関連する全活動に適用されます。lululemonの雇用機会均等ポリシーが確実に遵守されるよう、経営陣が主たる責任を負って取り組みますが、皆さんにおいても個人の行動によりこのポリシーを守る責任を担います。
lululemonは、障害のある応募者の方に合理的配慮（reasonable accommodation）を図ります。弊社チームから個人的なサポートをご希望の場合は、accommodations@lululemon.comへメールにてお問い合わせください。メールには希望職種、勤務地、リクエストの主旨をご記入ください。