Region: United Kingdom
State: London
City: london
Business Unit: Store Support Centre (SSC)
Product Manager, EMEA Ecommerce
Description & Requirements
Product Manager, EMEA Ecommerce
who we are
lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.
about this role
The digital team is at the forefront of establishing lululemon across Europe, Middle East & Africa (EMEA). We have a vision to create elevated experiences for our guests across our Digital touchpoints, with friction free operations underpinning this goal.
This role within the Digital Product Management team in EMEA is focused on the Cart, Checkout & Post Purchase experience, supporting the continued evolution of our shopping functionality, from product planning to launch and optimisation while coordinating with operational stakeholders, Product, UX and technology throughout that lifecycle.
Cross functional collaboration is key to success in this role, with cross functional partners representing a broad range of backgrounds and disciplines (technology, ecommerce, customer service and logistics).
a day in the life:
• You will identify strategic opportunities in the website Cart, Checkout & Post Purchase experience to input into the Ecommerce roadmap
• Support the delivery of the Cart, Checkout & Post Purchase roadmap across the EMEA websites by conducting impact analysis
• Work with the relevant stakeholder group to translate high level requests into a refined list of requirements, which reflect a regional view by market/country
• Monitor & identify guest/stakeholder needs staying current on industry standards and trends
• Translate insight from data analytics, customer research (including customer insight tools), market and competitor analysis into actionable product improvements
• Support the Product Manager, Ecommerce - creating business cases that include market analysis, costs and business/guest benefits
qualifications:
• 1-3 years’ experience in digital product, e-commerce or related spaces
• Prior experience of optimising websites, ideally in retail
• Theoretical knowledge of Product management and how software products are built
• Comfortable interacting with a diverse stakeholder network
• Good analytical skills
• Ability to drive high performance and results independently, but thrives in collaborative environments
• Has a deep desire to learn and improve by seeking, accepting and acting on productive feedback
must haves:
• Acknowledges the presence of choice in every moment and takes personal responsibility for your life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness, and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka don't take yourselves too seriously
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at accommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.